Refund Policy

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All custom or personalized items are made specifically to your order and are non-returnable and non-refundable.

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Refunds or replacements will only be issued if:

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• The item arrives damaged, or

• There is a verified quality control issue or error on our part (e.g., incorrect design, spelling error not matching the approved order).

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If you believe there is an issue with your order, please contact us within 5 days of delivery with photos and a description of the problem.

We are not responsible for errors approved by the customer prior to production.